Terms & Conditions

Please read the following Terms & Conditions before purchasing or entering this site. Anyone accessing the site for any reason must comply with and/or agree to the following: – You must be at least 18 years old and have the legal rights, to possess the material displayed, in your community. – You must be fully aware of the laws in your community and solely responsible for any actions. – The Kind Pen and all parties involved with this website in NO WAY accept responsibility for the use of products advertised on this website. – This site is for an ADULT Audience Only. – I certify I am over 18. – I will not permit any minor, or any person who would find this personally offensive, to view this material. – I hold that free people have the right to decide for themselves what they will read and view without interference from any governmental organization. – I certify that I am not a city, county, state or official federal law enforcement officer, foreign official, or inspector for the U.S. Postal Service, ordering merchandise as evidence for the prosecution of or harassment of any individual or organization. – All products advertised on this website are not intended for illegal use. Certain products advertised herein may not be legal in all states that this website is available in. We hereby ask all visitors to this website to check their States laws before ordering certain products advertised on this website. The Kind Pen does not want to induce anyone to act in conflict with his or her States laws. – All orders are subject to acceptance. The management reserves the right to withhold and/or cancel any order at any time, without notice or reason. – We reserve the right to use alternative methods to contact you regarding order confirmation. Please provide proper telephone number where business is based. -Shipping cost is estimated

Buying Terms:
The Kind Pen is located in California, USA and will follow the regulations of the USA about the law. In some states it is forbidden to import, stock and supply some products. It is necessary for you to be aware of your own states laws and regulations. – 10% Restocking Fee For Change In Quantity Or Canceled Orders. – We cannot be held responsible for the misuse of these products. – All of the products and accessories are for tobacco use only. Any use of these products other than their intended use makes the user solely responsible, at their own risk, cost and other consequences. – We expressly point out that all those who purchase our products are responsible for their actions in the future. – This site and our products are not intended for persons under 18 years old. Sales to minors are forbidden. – Keep all products out of reach of children – If you have any questions or concerns, please feel free to contact us.

RETURNS:
We accept orders back for return or exchange within 30 days of order receipt. Please send your entire product ordered, in original packaging, back to us at the below address with a note stating your order number and whether you are requesting exchange or refund for your purchase.

If NOT purchased directly from thekindpen.com please DO NOT return to us for a refund or exchange. You can reach out to us at support@thekindpen.com regarding troubleshooting for products not purchased directly via our site.

The Kind Pen
1808 Brielle Ave
Ocean, NJ 07712

If you have any questions it is best to ask first, email us at support@thekindpen.com

Please note, we do not accept returns for refund on used products, but we will do our best to troubleshoot any product issues and send out replacement parts completely free of charge within the 30 day order window.

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